FAQ

Frequently Asked Questions

When will new designs be released?

We're just getting started, and this is only the beginning.

Many more designs, hoodies, sweatshirts, and even pants are already planned. Our goal is to continuously expand the collection while staying true to our mission.

By supporting Altarly, you're not only helping a small brand grow—you're also helping us spread the message of the Gospel through fashion.

Thank you for being part of this journey. ❤️


What material are your products made of?

Our products are made from 100% premium cotton, providing a soft, comfortable, and durable fit.

Care Instructions

  • ✅ Machine wash up to 40°C (104°F)
  • ✅ Tumble drying is possible
  • 🔄 For the best longevity of the print, we recommend turning the garment inside out before washing.
  • 🌬️ We personally recommend air drying instead of using a dryer to help preserve the print and fabric for as long as possible.

How long does shipping take?

Shipping within Germany usually takes around 8 days.

Depending on your location, international shipping may take a little longer. In most cases, your order will arrive within 14 days at the latest.

You'll receive a tracking number as soon as your order has been shipped.


How do the sizes fit?

Our clothing follows standard EU sizing and fits true to size.

If you normally wear a Medium, we recommend ordering a Medium.

If you prefer an oversized look, simply choose one size larger.


Do you ship internationally?

Yes! 🌍

We ship to many countries worldwide. Shipping times and costs may vary depending on your location.


Can I return or exchange my order?

Since many of our products are made especially for you after you place an order, we generally cannot accept returns due to ordering the wrong size or changing your mind.

However, if your item arrives damaged, defective, or you received the wrong product, please contact us and we'll make it right.


How can I contact you?

If you have any questions, feel free to reach out through our Contact page or send us an email.

We'll do our best to respond as quickly as possible.

Why Altarly?

Altarly is more than clothing.

Our mission is to create high-quality apparel that starts conversations about faith, hope, and Jesus Christ. We believe fashion can be used to share the Gospel and inspire people to live with purpose.

Wear Your Faith. Live Your Purpose.